Monthly Archives: February 2013

The “No Surprises” Billing Method

Callcentric offers a variety of free services for all users. With so many free features and options it’s a surprise to some that we offer paid service options. What paid services you ask? Well, there’s our incoming and outgoing services as well as 911 for those who are required to have it. Of course in order to pay for these paid services you need to have your billing settings configured properly. Although the billing process is pretty straight forward it can be a bit confusing for some. We want you to take advantage of the many options to both save and earn with your Callcentric account.  Here are some tips and suggestions to help you configure your billing with Callcentric so that it's right for you. Continue reading

Basic Call Handling With Call Treatments

Call Treatments are powerful call forwarding tools available to all Callcentric accounts. You can create Call Treatment rules that will allow you to forward calls to error messages, voice mail, a busy signal, mobile phones, landline phones, other Callcentric accounts or even non-Callcentric SIP URIs. Call Treatment rules can also be created for simultaneous ringing or call hunting. Continue reading