Category Archives: Callcentric News

News about Callcentric and VoIP in general.

Walkthrough: Porting to Callcentric

If you’re thinking about porting a number to Callcentric, you’ll first want to ensure that the number is portable to our service. Our LNP Tool will allow you to look up any United States or Canadian number to see if the number is portable. You will also be able to see which inbound phone number product you can port the number to.
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Your Internet Connection and VoIP

One of the biggest factors that can affect the experience of using VoIP is the internet connection. VoIP does stand for Voice over Internet Protocol, after all. The main misconception is that as long as you have a fast internet connection, VoIP should work. While bandwidth does play a large factor, there are also other things to take into consideration. We will take a look at the MOS, or Mean Opinion Sore, to help you get a better idea of how suited your connection is for VoIP. Continue reading

New Features for Spring 2013

We’ve been busy over the last few months improving our network and working on new features based on your feedback. We try our best to resolve our customers’ concerns as quickly as possible and we ALWAYS have open ears when it comes to listening to feature requests and suggestions.

The following features and service enhancements were created with you in mind and there is more to come! With that said…

We are excited to announce the following new features and promotions for SPRING 2013!

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Your UA Your Way


At Callcentric, we embrace the BYOD (Bring Your Own Device) idea. Using the services you want on your terms and using the UA (User Agent software or hardware) you want on your terms are mantras we operate by. Because of this it is very interesting to see the various UA  that is used on the Callcentric network. From simple softphones to complex IP PBX systems, our users truly embrace the flexibility we provide, and we appreciate that. We want to share some of this information with you so that you can see what we might encounter on a daily basis. Continue reading

Intermediate Call Handling With Call Treatments

In our first article on Call treatments we covered basic settings, terminology, and configuration as well as some simple real world examples of Call treatment rules. This article will cover slightly more advanced configurations of Call treatment rules, as well as provide some real world examples of how you can use these rules in your everyday life. To help you get started, we’ll need to layout some ground rules first.

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